Privacy policy

Protecting your personal information is important to Diversité 02.

This website, diversite02.ca, is powered by Webrio (formerly Saguenay Média). Throughout the site, the terms “we,” “our” and “us” refer to Diversité 02. References to “this policy” or “the present policy” refer to this Privacy Policy, including all terms and provisions outlined on this page. The pronouns “you” and “your” refer to visitors, users and clients browsing or interacting with this website. Diversité 02 provides this website, including all information, tools and services available, subject to your acceptance of the terms, conditions, policies and notices stated here.

“Personal information” means any data or details that may identify you directly or indirectly, such as your first and last name, age, telephone number, mailing address, email address, business name and contact information, IP address, nationality, background, personal or professional history, financial transactions, carrier number, or any identifying number.

By visiting this website and/or using our services or purchasing our products, you are engaging with our “Service” and agreeing to be bound by this Privacy Policy. This includes the following sections: “Information Collected on This Website,” “Access, Correction and Deletion Rights,” “Marketing Emails,” “Security,” and “Contact Information of the Person Responsible for this Privacy Policy and the Management of Personal Information.” Additional terms and conditions referenced by hyperlink or applicable to specific services also form part of this policy. This Privacy Policy applies to all users of the site, including but not limited to visitors, vendors, customers, merchants and content contributors.

Please read this policy carefully before using our website. By accessing or using any part of the site, you agree to be bound by this policy. If you do not accept all the terms and conditions, you may not access the website or use any of its services.

Any new features or tools added to this non-transactional site in the future will also be subject to this Privacy Policy. The most current version is available at any time on this page. We reserve the right to update, change or replace any part of this policy by posting changes on our website. It is your responsibility to review this page periodically for any modifications. Your continued use of the site following any updates constitutes your acceptance of the revised terms.

Purpose of the Privacy Policy

This Privacy Policy is intended to inform you about:

• How we collect, use and share your personal information and the purposes for which it is processed;
• The rights you have in relation to that information;
• Our website’s policy regarding the use of cookies;
• The security measures we have in place to protect your personal information;
• The individual responsible for managing personal information on this website.

Information Collected on This Website

By creating an online account or submitting any form through our website, you consent to the collection and management of your personal and login information by Diversité 02.

We may collect personal information through the following means:

• Online forms, such as contact forms, job application forms, registration forms, purchase forms, newsletter signup forms, etc.;
• Third-party tools such as Google Analytics, Google Tag Manager, Facebook pixels, Hotjar, Chat Messenger, etc.

By submitting any form or using any communication tool on the website, you agree that we may contact you using any means of communication to provide information we deem relevant.

The following types of personal information may be collected on this site:

• Information you voluntarily provide by filling out a form, including your first and last name, phone number, email address, mailing address, business name and contact details, etc.;
• Personal data included in any documents you upload as attachments;
• Information collected through contests, surveys, chat tools, newsletter subscriptions, etc.;

Data collected via third-party tools such as Google Analytics, Google Tag Manager, Facebook pixels, Hotjar, Chat Messenger, etc.

The information we collect may be used for the following purposes:

• To follow up on your request for information, quote, job application, event registration, etc.;
• To improve our services and your experience as a user;
• To conduct market analysis for marketing purposes;
• To better understand and respond to your needs, expectations and preferences.

This information may also be used for other purposes aimed at enhancing the online or customer experience.

Data Security

External Links

The personal information we collect through this website is processed solely by Diversité 02. However, this website may contain links to other websites, including those of partners or third parties. Diversité 02 is not responsible for the privacy practices, data collection methods or content of those external websites. These third-party websites may also use cookies. We strongly encourage you to review the privacy policies of any external sites before submitting your personal information.

Automatic Collection of Anonymous Data

When you browse the website, certain anonymous data about your visit may be collected automatically. This includes your browser type, IP address, date and time of access, pages viewed on our website and the referring website address, if applicable. This information is not personal and may be used by Diversité 02 to monitor activity associated with your account.

Data Retention

Your personal information is stored in a database managed by the web agency and hosted on various servers. When we collect your information, we are committed to maintaining a high level of confidentiality and to protecting your personal information by implementing the latest technological and digital security innovations.

Cookies and Advertisers

This website, or the web agency responsible for its development, may use cookies in your browser to enhance and personalize your browsing experience.

A “cookie” is a piece of data sent from a web server to your computer and stored by your browser on your hard drive. Cookies allow Diversité 02 to:

Recognize your device during your visits and personalize your experience;

• Facilitate user access, maintain session continuity and remember information across sessions;
• Enhance the functionality of the site (e.g., custom search, video playback, sharing buttons);
• Recognize returning browsers;
• Store your preferences from previous visits;
• Verify if you are logged into third-party services;
• Provide targeted advertising, whether in real time or after your visit;
• Analyze website traffic statistics to assess the performance of online content, features, advertising and communications.

Advertisers and/or other partners featured on this website may also use cookies not controlled by diversite02.ca. These third-party cookies may help track your interests and display relevant advertisements and messages tailored to you. Diversité 02 is not responsible for the use of such third-party cookies.

Most web browsers (such as Microsoft Edge, Google Chrome and Firefox) include options to notify you when a cookie is being sent or to disable cookie functionality entirely. Please note, however, that disabling cookies may limit access to certain personalized features of this site.

By browsing our website and using our services and products, you acknowledge and accept the processing of your personal data as described in this Privacy Policy. We respect your privacy and your right to control your personal data and we are committed to transparency in how we collect and use it.

Online Payments

Online payments may be made directly through our website or through a connected third-party payment portal. We accept various credit cards, including Mastercard, Visa and American Express. By completing a transaction online, you authorize us to automatically use your selected payment method to process payments to Diversité 02 or its partners.

If a credit card is authorized for payment, Diversité 02 may obtain a pre-authorization to charge the amount corresponding to your purchase.

When a transaction is completed on diversite02.ca, your credit card information—card number, name, expiration date and CVV—is not stored on the servers of the web agency responsible for the site. However, this information may be collected and stored by third-party payment providers (e.g., Stripe, Zeffy, Global Payments, PayPal, Moneris, Clover, Google Pay, Apple Pay, Revolut, Amazon Pay, etc.) when you complete your transaction through their platforms.

Diversité 02 is not liable for how these third-party services store or handle your payment data. By entering your payment details for an online transaction, you consent to and authorize our partners to securely store your payment information. We recommend reviewing the privacy and terms of use policies of each third-party service before completing an online purchase.

Access, Correction and Deletion of Your Personal Information

You have the right to access, update, modify or request the deletion of your personal information by submitting a written request to the person responsible for the protection of personal information.

If you have an account on this site, you are also permitted to access, update or delete the information saved in your account directly.

Marketing Emails

Diversité 02 may use automated email marketing software for promotional purposes, including but not limited to product or service updates, launch announcements, discounts, special offers and promotions from our partners.

Security

To help protect your personal data, this website is secured with an SSL certificate (Secure Sockets Layer). This digital certificate authenticates the identity of a website and enables encrypted communication between your browser and the server, using secure HTTPS protocol. An SSL-secured site is marked by a padlock icon in your browser's address bar.

Diversité 02 guarantees that, when your data is transmitted using a browser with HTTPS, the SSL certificate ensures it is encrypted and protected from interception. SSL helps ensure the confidentiality of online interactions and the authenticity of our website, so you can share your personal information with confidence.

The SSL certificate helps secure the following personal data during browser–server communication:

• Login credentials
• Credit card or banking information
• Personally identifiable information (e.g., name, address, date of birth, phone number)
• Legal documents and contracts
• Medical records
• Confidential information
• Contact Information

For questions or comments regarding this Privacy Policy, or to make a request concerning your personal information collected through our website, please contact the designated privacy officer:

Lucie Tremblay, President

Phone: 581-447-2211

Email: info@diversite02.ca

Mailing address: 138 rue Price Ouest, Suite 61, Chicoutimi, QC G7J 1G8